Terms and Conditions

Effective Date: Upon Access to Service

1. Acceptance of Terms

By accessing and using our fresh juice home delivery service, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. These terms constitute a legally binding agreement between you and our service. If you do not agree with any part of these terms, you must discontinue use of our service immediately.

2. User Obligations

Users are required to provide accurate and complete information during registration and ordering processes. You must ensure that delivery addresses are correct and accessible. Users are responsible for maintaining the confidentiality of their account credentials and for all activities that occur under their account.

  • Provide valid contact information and delivery addresses
  • Be present or arrange for someone to receive deliveries during specified time windows
  • Handle products with care upon receipt
  • Report any issues or complaints within 24 hours of delivery
  • Comply with all applicable laws and regulations

3. Service Limitations

Our delivery service operates within specified geographical areas and time frames. We reserve the right to modify delivery zones, suspend service during extreme weather conditions, or limit quantities per order. Fresh juice products have limited shelf life and must be consumed within recommended timeframes. We cannot guarantee specific delivery times, though we strive to meet estimated windows.

Service availability may be affected by seasonal variations, supply chain disruptions, or unforeseen circumstances beyond our control.

4. Intellectual Property Rights

All content, trademarks, logos, recipes, and proprietary information associated with our service remain our exclusive property. Users are granted limited, non-exclusive access for personal use only. Reproduction, distribution, or commercial use of our intellectual property without written consent is strictly prohibited. This includes but is not limited to our brand names, product formulations, marketing materials, and website content.

5. Liability Limitations

Our liability is limited to the maximum extent permitted by law. We are not responsible for indirect, incidental, or consequential damages arising from service use. Our total liability for any claim shall not exceed the amount paid for the specific order in question. We do not warrant that our service will be uninterrupted or error-free, and we disclaim all warranties except those that cannot be legally excluded.

  • No liability for allergic reactions unless specifically disclosed ingredients are omitted
  • Limited responsibility for delivery delays due to circumstances beyond our control
  • No liability for spoilage after proper delivery and handling instructions are provided

6. Product Quality and Safety

We maintain high standards for product quality and freshness. All juices are prepared using fresh ingredients and proper sanitation procedures. However, natural products may vary in taste, color, and consistency. Users with allergies or dietary restrictions must inform us before ordering. We cannot guarantee that our products are suitable for all dietary requirements or medical conditions.

7. Payment and Refund Policy

Payment is required at the time of order placement through our secure payment system. Refunds may be issued for defective products or service failures, subject to verification. Refund requests must be submitted within 24 hours of delivery. We reserve the right to refuse refunds for products that have been properly delivered and are in good condition.

8. Privacy and Data Protection

We collect and process personal information necessary for service delivery. Your data is protected in accordance with applicable privacy laws and our internal security protocols. We do not sell or share personal information with third parties except as necessary for service fulfillment or as required by law.

9. Dispute Resolution

Any disputes arising from these terms or service use shall be resolved through binding arbitration rather than court proceedings. The arbitration shall be conducted in accordance with established arbitration rules. Both parties agree to waive their right to a jury trial and to participate in class action lawsuits. If arbitration is deemed unenforceable, disputes shall be resolved in the appropriate local courts.

10. Modifications and Termination

We reserve the right to modify these terms at any time without prior notice. Continued use of our service after changes constitutes acceptance of new terms. We may terminate or suspend service access for violations of these terms or for any other reason at our sole discretion. Users may terminate their account at any time, but remain liable for all charges incurred prior to termination.

11. Governing Law

These terms are governed by local applicable laws. If any provision is found to be unenforceable, the remaining provisions shall continue in full force and effect. These terms constitute the entire agreement between parties and supersede all prior agreements or understandings regarding the subject matter.